Code of Ethics
Accountability starts with a written promise. We want you to feel confident in your decision to work with us. You will know in advance what we are going to do, how long it will take, and what it will cost.
These are the standards we set for ourselves and our subcontractors.
Clients
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Place the best interests of our clients first. Serve clients with integrity, competence, and objectivity, using a professional approach at all times.
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Establish realistic expectations of the benefits and results of our services.
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Treat all client information that is not public knowledge as confidential.
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Prevent unauthorized access to client information, and do not take advantage of proprietary or privileged information. Do not present information about clients or projects without permission.
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Avoid conflicts of interest, or the appearance of such conflicts. Disclose to a client any circumstances or interests that might influence our judgment and objectivity.
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Refrain from inviting an employee of an active or inactive client to consider alternative employment without prior discussion with the client.
Engagements
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Accept only those assignments that we have the expertise to perform, and only assign staff with the appropriate expertise.
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Before accepting any engagement, establish a mutual understanding of the objectives, scope, work plan, and fee arrangements.
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Offer to withdraw from a consulting engagement when our objectivity or integrity may be impaired.
Fees
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Agree on fees and expenses in advance with the client. Charge fees and expenses that are reasonable, legitimate and commensurate with the services delivered and the responsibility accepted.
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Disclose to clients in advance any fees or commissions we receive for equipment, supplies or services we recommend to the client.
Profession
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Maintain the highest standard of professional and personal conduct.
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Respect the individual and corporate rights of clients and consulting colleagues, and not use proprietary information or methodologies without permission.
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Represent the profession with integrity and professionalism in relations with clients, colleagues and the general public.
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Know and comply with all applicable laws, rules, and regulations of any government, governmental agency, and regulatory organization governing our professional, financial, or business activities.
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Foster the highest possible standards of professional competence among those for whom we are responsible; use respect, fairness, integrity, and goodwill.