Turning Taxpayers into Citizens

Talking Points

Getting the House in Order
for a Performance Audit:
A Leadership Perspective

presentation
 

Vital Signs:
Aligning Performance
& Perception
 
presentation
 

Executive Management
of Performance Data
 

Engaging Citizens
TIB Performance...  (7MB)

Finding the Right
Citizen Engagement Approach
for You
 
presentation
 
 

Performance Maturity:
Where are You
in this Picture?
 
presentation
 
 

What to Expect
- and Demand - from a
Performance Audit
 
What to Expect, and demand...
handout
10 tips for surviving...

A Performance
Measurement Primer -
Small Steps to Get Started
 
presentation  (9MB)

Bad News that
Achieves Meaningful,
Positive Change
 
presentation

Using Interactive
Research as a
Communication Tool
 
presentation